eUKhost was founded back in 2002 and offers web hosting services. Since then, eUKhost grew into a reputable company and is popular with a fast-growing client base. eUKhost is based in London and Durham, UK. Their customer service team is based both in the UK and in India. Read our eUKhost Review and find out everything about this hosting provider, what services they offer and their customer satisfaction.
Plans and Pricing
eUKhost has without a doubt a huge range of web hosting services to offer. All of their plans are available with either Windows or Linxus operating systems. Their shared hosting services come in 5 different plans, each of them with different disk space and bandwidth included. All of their plans come with loads of different extras such as the Site Builder as well as a bunch of scripts. Regarding their Virtual Private Server (VPS) options, their services come in 3 different packages, however, they allow you to customise them to allow greater flexibility. eUKhost’s dedicated servers come with a huge amount of different options and extras to choose from. You can even get totally bespoke hosting solutions, which you have to discuss with one of their agents directly. One very interesting feature at eUKhost is what they call “semi-dedicated” hosting, which seems to be a mixture between dedicated hosting and VPS. What this means is that for a lot less money you should be able to get the same performance and reliability as you would from a dedicated server. This particularly caught our interest as this is something new, which we haven’t seen so far anywhere else and might be something for eUKhost to set itself apart from the crowd.eUKhost’s Reseller plans also come in 3 different packages, again also for both the Linux and Windows platform if you desire so.
Refund Policy
At eUKhost, you can claim your money back within the first 30 days of signing up with them.
Features
eUKhost promises an uptime of 99.95%. By itself, it might seem like a high number, however other providers claim an uptime of 100% or at least 99.99%. Nevertheless, uptime guarantees aren’t available everywhere so make a note of your own uptime after signing up with eUKhost and if they don’t deliver, you can go ahead and start claiming some of your money back.
- Backups
- Email Support
- Live Chat Support
- Money-Back Guarantee
- Online FAQs
- Phone Support
- PHP
- Shared Hosting
- Support Forum
- Uptime Guarantee
Customer Service
If you have any problems or queries, you can reach out to eUKhosts customer service team 24/7. These guys are based in the UK as well as India, where they operate their own call centre and don’t use a third-party call centre to serve their clients. They are available via online chat, email or free phone. There is also a very active support forum which might have the majority of answers to your questions already written down, so you might want to have a look into here first.
Summary
We are happy to see that there are other completely UK-based hosting providers out there and these guys definitely provide a comprehensive package to cater for your requirements, no matter if you are after an easy web host for a few websites to run, in which case you’re best of with a standard shared hosting. Otherwise, if you are more demanding, you can go for dedicated or VPS hosting, or their unique semi-dedicated hosting which you won’t find anywhere else. All in all, you’ll get a decent package at eUKhost.
